We understand that welcoming a caregiver into your home can feel like a big step. At Hampton Care Group, we follow a proven, step by step process designed to make your experience smooth, transparent, and reassuring from day one. Here is how we support your family through every stage of care.
Our process starts with a simple phone call. From the moment you contact Hampton Care Group, we begin focusing on your family’s unique care needs. During this initial conversation, our intake coordinator will ask a few straightforward questions to complete a preliminary needs assessment for your child or loved one.
Next, we schedule an in-person visit at a time that works best for your family, most often in the comfort of your home. This meeting allows your entire family, including the individual receiving care, to be involved in the process. During the visit, we gather more detailed information, walk you through our home health services, and answer any questions you may have.
Our goal is to ensure you feel informed, supported, and confident from the very beginning. At Hampton Care Group, we prioritize clear communication and a thoughtful intake process so your care experience starts smoothly and stress free.
After the initial assessment, Hampton Care Group develops a Custom Care Plan designed specifically around your loved one’s medical, developmental, and daily care needs. Transparency is a priority, so you will always have a clear understanding of the services we recommend and why they are important.
The Custom Care Plan outlines the proposed care schedule, types of services such as skilled nursing visits, therapies, and personal care, as well as goals focused on improving your child’s comfort, safety, and quality of life. Once the plan is complete, we schedule a follow up meeting, either in person or by phone, to review every detail together.
Your family is an essential part of this process. You have the final say in all care decisions, and we welcome your feedback. We will adjust the care plan as needed until you feel fully confident, informed, and comfortable with the care approach for your child.
Once our intake process is complete and you approve the personalized plan of care, we begin the caregiver matching process with your family’s needs at the center of every decision. Our home health agency does not assign the next available caregiver. Instead, we thoughtfully match your child with a qualified caregiver based on clinical skills, hands-on experience, personality, and your child’s unique preferences and routines.
For example, if your child enjoys music, benefits from specific communication approaches, or has specialized medical or developmental needs, we take those factors into account when selecting a caregiver. This personalized caregiver matching approach helps create consistency, trust, and comfort for both your child and your family.
By taking a holistic view of your child’s care needs, we aim to place a caregiver who truly feels like the right fit in your home. If at any time you have concerns or feel the match is not ideal, simply let us know. We can quickly arrange a replacement caregiver, often within one to two days. Your peace of mind, satisfaction, and confidence in your child’s care are always our top priorities.
Our support does not stop once care begins. At Hampton Care Group, it is only the beginning. We are committed to ongoing communication, oversight, and quality assurance throughout your child’s care.
Hampton Care Group caregivers maintain detailed daily care notes in the home, allowing you to review exactly what care was provided at any time. This transparency helps families stay informed, confident, and actively involved in their child’s care.
In addition, our supervisory Registered Nurses conduct regular unannounced visits to ensure caregivers are following the approved Custom Care Plan precisely. These RN supervisors evaluate the quality of care, make updates to the care plan when needed, and are always available to address questions, concerns, or changes in your child’s needs.
This added level of clinical oversight helps ensure consistent, high-quality home health care and allows us to adapt quickly as your child’s condition evolves. At Hampton Care Group, maintaining high standards and supporting your family every step of the way is our priority.
Our goal is to make the home care process as stress free and supportive as possible for your family. From your first call through ongoing care, Hampton Care Group stands by your side, keeping you informed, involved, and confident in every step of your child’s care.
When you partner with Hampton Care Group, you are not just receiving a caregiver. You are gaining a compassionate, experienced care team dedicated to helping your child thrive safely and comfortably at home. We focus on building trusted relationships, delivering personalized pediatric home care, and providing consistent support as your family’s needs evolve.
(Ready to begin? Contact us today to start the process – we’re here to help your family take the next step toward peace of mind.)
Nothing is more comforting than being cared for at home. Our skilled nursing services enable your loved one to live safely and comfortably in familiar surroundings, wherever “home” may be. We aim to minimize hospitalizations and maximize quality of life by providing attentive care right where you are. Contact us today and see how our dedicated in‑home care can help you and your child take the next step toward a happier, healthier life at home.
Call (770) 450-1912 now for a free in-home consultation with a Registered Nurse.
Hampton Care Group is an in-home care provider offering both skilled nursing and unskilled support in and around the state of Georgia.
Call us for a free phone consultation. 770-560-1658
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